You only need a small set of apps in Milan: the official ATM tool for the network and tickets, a licensed-taxi app for rides, and a browser backup when you do not want another download.
Last updated September 9, 2026
In a nutshell: download ATM Milano Official App before arrival if you want tickets, passes, waiting times and service alerts in one place. Add inTaxi if you expect to book a licensed taxi, keep Taxiblu as a Milan-specific alternative, and bookmark GiroMilano as the official browser planner. For metro lines, fare zones, paper tickets and contactless rules, use the full getting around Milan chapter.
ATM's own app is the first download for public transport. It sells tickets and passes, shows stops and waiting times, plans journeys and fares, publishes real-time service changes and can book the on-demand night Radiobus. A digital ticket must be validated before travel; at metro gates, present its QR code upright to the reader.
For a city taxi, use an app connected to licensed drivers rather than confusing a taxi with a pre-booked private NCC transfer. Availability can tighten during major fairs and fashion events, so keep a second booking method and use marked taxi ranks outside railway stations when an app shows a long wait.
inTaxi operates in Milan through participating radiotaxi services. Its official site says passengers can request a taxi, specify practical needs such as passenger or luggage space, save frequent places and choose cash, card or in-app payment.
Taxiblu is a Milan-focused radiotaxi service with its own booking app. The official service presents the estimated fare before the request, making it a useful local alternative when you want another licensed-taxi channel.
GiroMilano is ATM's official web journey planner. Bookmark it as a lightweight backup for routes and network information when you do not want to install an app or when your usual map does not explain a service change clearly.